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Friday, 21 March 2014

Senior Manager - Corporate Segment-Airtel Nigeria



Senior Manager - Corporate Segment 

(Enterprise Business)


Airtel Nigeria - Nigeria

Job description

Effective development of Corporate Sales strategy
Design and drive the implementation of acquisition & retention strategies for prospective and existing corporate accounts across the zone
Liaise with the Regional enterprise sales teams in driving sales initiatives targeted at enhancing profitability.
Work with marketing teams to develop appropriate sales collaterals for enterprise products
Product Management, proposition Development, Revenue and Margin Management
Lead all tariffs and pricing approvals
End-to-end management of existing Enterprise Solutions products (GSM and Non GSM) and value propositions to meet targets for profitability and revenues, as agreed with the GM Commercial
Work with Airtel stakeholder community to develop competitively priced value proposition and packages which generates agreed margins for products and services.
Business Analysis, Data analysis, Usage and Retention analysis and Intervention
Manage each in-life products and services on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions, proposing and implementing changes required to optimize performance through
Customer incentives plans
Sales incentives plans
Upgrade
Cross Sells
2. Analyze the daily, weekly and monthly reports, region wise and at pan OPCO level to understand the trend of customer demands and acceptability inclination
Market and Customer insight
1. Leverage market research to get insights into consumer behavior and preferences and drive future programs and promotions
Performance Management
Provide strategic support to enhance the delivery on regional corporate sales targets.
Develop procedures for setting and communicating sales targets and monitoring performance.
Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial actions to ensure targets are met or exceeded.
Develop and manage a sales pay plan which provides incentives and rewards to meet/exceed sales targets.
Provide sales performance data to support management decision making
Perform regular review of the Sales Incentive Plan Measurement Criteria, Monthly/Quarterly targets etc to ensure alignment with business focus and strategy
Cross Functional Engagement and Support
Act as the Single Point of Contact for all Corporate Segment  related engagement across stakeholder departments in head office
Provide support to the Regions on the sale of complex to large enterprise organizations by developing counterpart relationships with these organizations
Trade and Sales team information dissemination and Training
Carry out regular corporate sales training needs analysis
Coordinate content development and delivery of skill enhancement programs to enhance professionalism of the corporate sales team
Effective interpretation and cascade of all new enterprise value propositions to the  regional Enterprise sales team
Effective Corporate Sales Processes
Establish and continuously review corporate sales management process to support the sale of enterprise products and services. Such processes include:
Bid Management
Contract Management
Drive effective account management efficiency including account development and planning, sales pipelines management etc
Ensure complete integration of corporate account management, supported by appropriate IT infrastructure as required
Monitor alignment of Key Account Managers to assigned sectors/industry
Effective Competitor analysis and Intelligence
Effectively liaise with Marketing in analyzing competitors activities as well as relevant market development and proposing pre-emptive counter measures
Team Management
Provide clarity of purpose to team members
Ensure effective prioritization of product development activities and alignment of such to the overall SBU and company wide objective
Coach, mentor and guide team members, ensuring high motivation and engagement
Put in place training and development plan for members of the team

Desired Skills and Experience

A first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business related discipline
Product Management, Business Analysis and Planning, Product Development, Strategic Sales Management, Channel management, Key account management, Presentation, Business Case Development.
Ability to use market research gap analysis to develop profitable products and services.
Ability to manage the product life cycle.
Knowledge of the Nigerian enterprise solutions market.
Ability to exercise "thought leadership" throughout Airtel and customer organizations.
Ability to lead and manage a virtual Sales and product management team, motivating others to achieve targets.
Analytical thinker who can plan/execute action to exploit business opportunities.
Ability to present compelling business cases for investment in in-life products and services development.
8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level handling independent businesses.
An in-depth knowledge of enterprise systems is highly desirable
Relevant experience in Telecom industry is desirable


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